Technical Consulting

SDSC Consultants have experience in computational science and engineering on a variety of vector and parallel platforms. Our consultants are available to assist users with issues related to SDSC computational resources. Users are encouraged to investigate our 'Helpful Tools' section before submitting questions to SDSC Consulting:

  • User Guides - for all SDSC machines, information for new users, advanced programming articles.
  • Submit a Ticket or E-mail consult@sdsc.edu 9am - 5pm Pacific Standard Time.
  • Call 1-866-336-2357 (9am - 5pm PST for regular inquiries; 24/7 for emergency support only).

To help us better answer your question, please have the following details ready when contacting SDSC Consulting.

  • Your SDSC login
  • The SDSC resources you are using
  • The software (compiler, application, library, etc.) you are using, including any options/arguments
  • What you are trying to accomplish and how you are trying to accomplish it
  • The exact error message or output you receive

Other Places To Find Help

XSEDE User Portal for National HPC Systems 

The XSEDE User Portal provides wide support through documentation, an extensive knowledge base, training, and a help desk ticketing system.

Resources managed by Research IT Services

Academic researchers at UC campuses may also find aid through the UCSD Research IT Services program, which provides partially subsidized high performance computing, storage, networking, colocation and other services to UCSD researchers, and to other UC campuses and industry at very competitive rates.