SDSC Storage Systems Group support

San Diego
Supercomputer Center

National Partnership for
Advanced Computational Infrastructure

University of California,
San Diego

SDSC Storage Systems Group

Main  
Support
Client Software  
Configuration  
Status  
Statistics  
Useful links  
Procedures  
   
   
   
   

Support

  
HPSS FAQ Get answers to some Frequently Asked Questions.

Open a Trouble Ticket Problem with HPSS? Open a trouble ticket to document the problem and have someone look at it. Please include all relevant information such as the date, time, client host, HPSS server host, username, file paths and file names, and any error messages you see.

Submit an HPSS incident Use this form to submit an HPSS incident. This is intended for Storage Group and Operations use only. This is not the same as submitting a trouble ticket.

HPSS On-Call Information This is the definitive On-Call page for the Storage Systems Group. Please use it and check it frequently for changes.

external site        SDSC staff only        Publicly available
hpsscore@sdsc.edu Contact Storage Systems